Partnering with SeedTrust during collaborative reproduction arrangements is the best way to ensure reliable and transparent escrow services for your clients.
On every side of the surrogacy or egg donation process we provide competent and transparent money management. Our online portal gives clients 24 hour access to their file seven days a week.
You can trust in SeedTrust to be responsible and friendly to your clients, as repeat business for you is repeat business for us. We respond quickly to emails and notices, and pay surrogates in a more timely manner than other escrow agencies.
We look forward to starting a lasting relationship with your agency.
The SeedTrust® Advantage
- Confidence knowing that clients’ funds are fully insured and bonded
- Customized portal and seamless, efficient experience for case managers and clients
- 24/7 secure access that allows case managers to conveniently view all cases files in one platform
- 24-hour online disbursement processing with direct deposit
- Highly specialized and accredited team, saving the agency in costly legal fees and liability
- Industry leading response time, immediate transaction notifications and expedited fund distributions keep everyone informed and reduce complaints, freeing up case managers to perform other tasks
- Surrogates and Intended Parents enjoy the SeedTrust experience, resulting in more Intended Parent referrals and repeat surrogates to the agency
- Technology and security features combined with a warm relationship-based approach offer intended parents, surrogates and partner agencies a leading edge experience that gives your agency a clear industry advantage
Benefits and Services
SeedTrust client funds are fully insured with a $40 million bond!
The funds are further secured by a $2 million general liability policy, $1 million Errors & Omissions policy and $1 million Cyber Incident Protection policy. In addition, client funds are held in an attorney-managed trust account.
SeedTrust’s innovative online escrow fund management platform provides your clients with 24/7 access to their entire escrow file, including ledgers, documents and transaction history.
Easy-to-understand contract summary, direct deposit payments and real-time transaction notifications.
The SeedTrust online platform utilizes AES-256 encryption and complies with the Health Insurance Portability and Accountability Act (HIPAA).
SeedTrust is an independent third-party with a fiduciary responsibility to protect all funds and ensure that those funds are administered in accordance with the contract between intended parents and their surrogate.
INDUSTRY-LEADING RESPONSE TIME
24-hour disbursement processing. Immediate transaction notifications and expedited fund distributions.
Frequently Asked Questions
How do I set up a case on the platform?
It’s really easy. Email us at [email protected] and send us the match sheet. We can work off of your match sheet as long as it includes the contact information for the intended parent(s), surrogate and/or egg donor, and your agency contacts. You will be assigned a dedicated team that consists of a client service member, paralegal, and accountant. Roland Salloum, SeedTrust’s COO, manages all of the members on the operations team. He’s reviewed thousands of contracts and is passionate about making sure that you and your clients have the very best escrow experience throughout their journey.
Can you manage International Cases?
Yes. We work with a great many international intended parents. Our HIPAA-compliant online platform translates into seven foreign languages. We have relationships with banks overseas to allow international intended parents to fund escrow. We also partner with foreign currency exchanges that will lock in exchange rates to help minimize their exchange fees.
Do you have to manage ALL of our cases?
No. Our purpose is to make the escrow process easy for everyone involved. While the majority of our agency partners elect to have us manage all of their cases, we don’t have a policy that mandates that we do so. We will manage as many or as few cases as you choose to refer us.
Do we pay for your services?
The majority of the agencies with which we partner do not pay our service fees. Most elect to have the intended parents pay our low, one-time fees. In those cases, the intended parents sign the service agreement with us and not the agency.
What are the benefits of working with SeedTrust Escrow versus holding it on your own or suggesting that the intended parent(s)’ attorney do so?
We protect all of the parties. In some States, it is illegal for agencies to hold escrow for their intended parents. It poses a conflict of interest since you have matched the intended parent(s) with a surrogate. If you are holding escrow for the intended parent and they feel they don’t wish to pay the surrogate, she is naturally put in an unfair position. The same conflict of interest is true for an attorney holding the escrow. There is no neutral party acting in both parties’ best interests.
Managing escrow is a much better option for all of the parties versus holding it. Our client service, legal and accounting teams review every surrogacy contract associated with each individual case and create a payment calendar that coincides with the language pertaining to payment disbursements in the contract. Once pregnancy is confirmed, all of the relevant parties have access to the calendar and now exactly when the disbursements will be paid to the surrogate. This simplifies the process and minimizes all of the questions around when/how the surrogate should expect to be paid. We are separate and neutral party and the contract is critical while managing escrow. A contract is not necessary to hold and merely disburse escrow.
We take on all of the liability. We accept all of your liability when we manage your escrow cases. That is one less burden that you have to shoulder throughout the surrogacy journeys you manage. If a mistake is made, we accept responsibility. In most cases, we simply absorb the cost of the mistake because we’d rather maintain the highest level of client satisfaction.
Every case is handled consistently and we’ll save your team valuable time. Our goal is to offer you and your clients the same level of care and expertise throughout every journey. Your case managers won’t have to toggle back and forth between different escrow processes. Your intended parents and surrogates will have full, HIPAA-compliant, online transparency allowing them to review ledger statements, disbursement data and the associated documentation so they won’t have to call and email you to inquire about those details. If they have questions, our team is available to answer their questions.
Your intended parents’ escrow funds are fully ensured. That’s huge! Every dollar that we manage is fully covered. In every case of escrow theft or misappropriation, the owners of the company were to blame. Our insurance bond even protects intended parents if any SeedTrust owner/employee steals the money. That is a clause that was extremely hard to have underwritten. Full background checks have been completed on every employee and the bond covers in any/all theft related losses.
What happens to my account and client portal when the engagement has ended?
We will not close the account until all parties certify that all monies have been paid and that nothing more is due to be paid or reimbursed. Once we have written confirmation from all parties, we prepare and refund the account funds via check or ACH/Wire Transfer.
Your client portal will remain active for 90 days after your account has been closed allowing you to access and download all documentation. Should you need to access your documentation after 90 days, you can do so by contacting our office, as SeedTrust® maintains files for three years after the contract has ended.
How is the SeedTrust process different?
Surrogates and Intended Parents have become accustomed to the complicated, antiquated and frustrating process of the industry’s current escrow experience. From the lack of communication to only receiving documentation after multiple requests to inconsistent payment schedules, both Intended Parents and Surrogates waste valuable time and even money.
Using SeedTrust® for your escrow needs introduces you to a new way of managing your funds. It gives you 24/7 access to all of your documentation through your own unique client portal (you can even download the app to your phone or tablet), customized alerts before payments are sent out and when anything has been updated in your portal, and a new and easy scheduling process that we ensure all parties agree upon before we distribute the first payment. Additionally all documentation in your client portal is in real-time; when a benchmark payment or reimbursement is made it is automatically reflected in your ledger which you can access at anytime.
SeedTrust® welcomes ALL clients and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Seed. Trust. Grow.
Contact us today.